International Debit Card FraudMay 1, 2017
Re: Increased Fraudulent International Debit Card Activity
Dear Valued Debit Card Customer,
American National Bank of Minnesota is experiencing a significant increase in fraudulent international debit card activity. As a bank, we are limited in our ability to protect you, our customer, and ourselves from excessive losses due to this type of fraud. The most effective method that we have identified to reduce the amount of these fraud losses is to block international debit card transactions.
Beginning June 1, 2017, American National Bank of Minnesota will block all debit card transactions conducted in foreign countries. American National Bank of Minnesota also reserves the right to block transactions occurring in high-incident areas within the United States, as well as high-incident merchants.
If you would like to conduct transactions with any foreign merchant, or in any high-incident areas or with any high-incident merchants, you will need to contact our Accounting Department at 1 (800) 940-8445 during our regular business hours to request a temporary exception in order to complete these transactions. If you plan to travel outside of the United States, we recommend that you use a credit card during your travels. If you do not have a credit card, stop by any of our branch offices and they will be happy to assist you with an application for an Elan credit card. As always, if you need to report a lost or stolen debit card, or if you need to report potential fraud, you can contact our Accounting Department during our regular business hours at 1-800-940-8445.
If you have any questions regarding debit card transactions please feel free to contact our Accounting Department at 1 (800) 940-8445.
Sincerely, American National Bank of Minnesota